Privacy Policy

2. Information We Collect

We may collect the following types of information:

• Full name
• Email address
• Shipping and billing address
• Order and transaction details
• Customer support communications
• Technical data (IP address, browser type, device information)

3. How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Improve website performance and user experience
• Prevent fraud and unauthorized activity
• Send optional promotional emails (if you opt in)

We do not sell or rent your personal data to third parties.

4. Order & Account Information

When you place an order, a customer account may be created to manage your purchase details and order tracking.

You may request deletion of your account, subject to legal and transaction record requirements.

5. Payment Information

We do not store full payment card details on our servers. Payments are processed securely through third-party payment providers.

6. Cookies & Tracking Technologies

We use cookies to improve website functionality, analyze traffic, and enhance user experience.

You can disable cookies in your browser settings, but some features may not function properly.

7. Data Protection & Security

We implement security measures including:

• SSL encryption (HTTPS)
• Secure server infrastructure
• Restricted access to personal data
• Monitoring for unauthorized access

While we take reasonable precautions, no online system is 100% secure.

8. Data Retention

We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain business records. After this period, data is securely deleted or anonymized.

9. Third-Party Services

We may use third-party services for payment processing, shipping, analytics, and communication. These providers only receive the data necessary to perform their services.

10. International Users

Your information may be processed outside your country of residence. We take reasonable steps to ensure appropriate data protection standards.

11. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request a copy of your data

To exercise these rights, please contact our support team.

12. Communication & Marketing

We may send order-related emails and optional promotional messages. You may unsubscribe from marketing emails at any time.

13. Legal Compliance

We comply with applicable data protection laws, including GDPR where applicable. Users are responsible for ensuring compliance with their local laws when using our services.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

15. Contact Us

If you have any questions about this Privacy Policy, please contact our support team through the contact page on DragonPharmaStore.to.